Managing your subscription

Where to switch plans, update your payment method, or cancel through the billing portal.

SWritten by Serpfeed SupportUpdated July 10, 2026

Everything about your plan and payments lives on the Billing page, reachable from the menu under your avatar. Changing plans, updating your card, and cancelling all happen through the secure customer portal, so your payment details stay with the payment provider, not with us.

The Billing page with a Manage Subscription button

Capture: The Billing page showing the current plan, credit balance, and a Manage Subscription button. Light mode, crop to 16:9.

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Changing your plan

On the Billing page, choose Manage Subscription to open the customer portal. From there you can upgrade or downgrade at any time. An upgrade takes effect right away with a prorated charge; a downgrade takes effect at your next renewal, so you keep your current credits until then.

Updating your payment method

The same portal is where you update your card or billing details. It is worth keeping your card current so a monthly renewal never fails.

Cancelling

You can cancel from the portal whenever you like. Cancelling stops future charges but keeps your plan active until the end of the period you have already paid for, so you don't lose access the moment you cancel. Nothing in your account is deleted.

Switching to annual

Annual billing costs about 20 percent less per month than paying month-to-month. You can switch between monthly and annual from the same portal.

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