Serpfeed emails you so you don’t have to keep checking the app, but you stay in control of how much lands in your inbox. Here is what we send and how to tune it.
What Serpfeed sends
- Your digest: one round-up covering all three pillars, so you get the picture in a single email. New link opportunities and what Autopilot did, keywords that moved, and the mentions you picked up. Anything you had nothing in is left out, and if nothing happened at all we don’t send it.
- Monitoring alerts: mentions that match an alert you set up, sent as they arrive rather than waiting for the digest. You decide what is worth interrupting for when you build the alert. A loud day arrives as one message, not fifty.
- Low-credit warnings: a heads-up when your credit balance is running low, so actions don’t stall unexpectedly.
- Account emails: the essential ones, like sign-in codes and billing notices.
Turning emails down
Every non-essential email has a one-click unsubscribe link in its footer, which turns off the digest and other marketing mail in a single tap. You can also manage your email preferences from your account settings, where the digest has its own frequency and monitoring alerts their own switch. Account emails like sign-in codes and billing notices always send, because you need them.
Turning monitoring alerts off stops the interruptions, not the information: your mentions still turn up in the digest with everything else.
If our emails stopped arriving
If an address bounces permanently, or someone marks a Serpfeed email as spam, we stop sending to it. That protects everyone: mailbox providers judge us on whether we keep mailing addresses that reject us, and if our reputation drops, real messages like sign-in codes start landing in spam for other people too.
Marking a marketing email as spam only stops the optional mail. Billing notices and account alerts still reach you, because you need them. A permanent bounce stops everything, since the mailbox itself is rejecting delivery.
This is reversible. If you fixed a mailbox problem, or reported something by mistake, contact us and we will clear it straight away. Signing in is never affected: sign-in codes are sent separately and always go through.
The bell keeps everything